Table of Contents
This Privacy Policy explains how ArtCanvas ("we," "us," or "our") collects, uses, and shares information about you when you use our website (artcanvas.com), services, and products (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.
"By 2030, personal data will be recognized as one of our most valuable resources, with privacy frameworks focusing on user control and transparency rather than mere compliance." — Digital Ethics Specialist, 2028
Information We Collect
Information You Provide to Us
We collect information you provide directly to us when you:
- Create an account or subscribe to our newsletter
- Fill out a form or contact us
- Participate in surveys, contests, or promotions
- Post comments or content on our blog
- Communicate with us via third-party social media sites
This information may include:
- Personal identifiers (name, email address, postal address, phone number)
- Account credentials (username, password)
- Payment information (processed through secure third-party payment processors)
- Communication content and metadata
- Survey responses and feedback
- User-generated content (comments, artwork, forum posts)
Information We Collect Automatically
When you access or use our Services, we automatically collect certain information, including:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, links clicked)
- Location information (general location based on IP address)
- Interaction data (how you engage with our content)
- Cookie and similar technology data (as detailed in our Cookie Policy section)
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Send administrative messages, updates, and security alerts
- Respond to your comments, questions, and customer service requests
- Deliver personalized content and recommendations
- Send marketing communications, such as newsletters (with opt-out options)
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues, fraud, or illegal activities
- Improve our website, products, and services
- Comply with legal obligations
Legal Bases for Processing (for EEA, UK, and similar jurisdictions)
We process your personal information based on the following legal grounds:
- Consent: Where you have given us specific consent to process your data
- Contract: Where processing is necessary to fulfill our contractual obligations to you
- Legitimate interests: Where processing is in our legitimate business interests, provided these don't override your rights
- Legal obligation: Where processing is necessary to comply with a legal or regulatory obligation
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to your personal information
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Restriction: Request restriction of processing of your personal information
- Portability: Request transfer of your personal information to another service
- Objection: Object to processing of your personal information
- Withdrawal of consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided in the Contact Information section. We will respond to your request within the timeframe required by applicable law.
Data Retention
We retain your personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need to use your information, we will take reasonable steps to remove it from our systems and records or take steps to anonymize it.
Third-Party Services
We use third-party services to help us operate our website and provide our services. These third parties may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Third-Party Services We Use
- Analytics services (e.g., Google Analytics)
- Payment processors
- Email service providers
- Hosting and infrastructure providers
- Customer support services
- Social media platforms
Third-Party Links
Our Services may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every site you visit.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
Our security measures include:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication requirements
- Staff training on data protection
- Regular backups and disaster recovery procedures
Children's Privacy
Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers. If you believe we might have any information from or about a child, please contact us.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Postal address: Flat 69 Robinson Squares, Theresaburgh S70 5RT, United Kingdom
Phone: +44 4198 591063
For EU/EEA residents: You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.